IT Project Coordinators assist project and program managers in coordinating IT resources, equipment, meetings, and information. Having 4 years of experience, IT Project Coordinators possess excellent written and verbal communication skills, time management, and budgeting experience.

Tier 1 Technical Support Technicians have a minimum of 2 years of experience in the space and help internal and external customers resolve issues related to Windows 10 and Active Directory. Serving as the first point of contact to open and resolve tickets for both hardware and software requests, MSP Talent has strong customer service, troubleshooting and Windows skills.

As the first line of interaction with end-user clients, Tier II Helpdesk technicians are trained to handle communication in a high call volume environment and remain empathetic and calm under pressure. Technicians either resolve common end-user issues or escalate tickets quickly to the appropriate team. Tier 2 Helpdesk technicians have has 1-2 years of experience and is independent, flexible and self-motivated with excellent communication skills.

Business Development Representatives are highly-motivated, assisting you with lead generation and connecting you with potential clients. Business Development Representatives are skilled in relationship building and highly organized and detail-oriented with a passion for sales.

System Administrators assist clients with troubleshooting network, software, and printing problems and perform additional helpdesk duties. In a client facing position, Systems Administrators are excellent at communicating technical data to non-technical individuals and working independently on tasks.

Helpdesk Dispatch is responsible for maintaining the Helpdesk ticket board, answering incoming phone calls, placing calls to make appointments for the team, and following up on ticket statuses with clients. Helpdesk Dispatchers have great critical thinking, prioritization, organization, and advanced computer skills.

Network Operations Managers are responsible for keeping track of the day-to-day operation of a company’s computer networks, making sure they are secure and running efficiently.

Accounts Payable/Receivables Clerk are responsible for acquiring and processing invoices, assisting in the reconciliation of accounts, and paying or receiving payment from vendors and customers.

Executive Assistants are highly organized professionals who provide comprehensive administrative support to executives and senior leaders. They excel at multitasking, prioritizing tasks, and ensuring smooth day-to-day operations, allowing executives to focus on strategic goals.